Backed by
Your partner in Customer Success
Product analytics, account intelligence, and adaptive benchmarks — finally in one place. So your CS team leads every conversation instead of reacting.
Customers from June, Planhat
+
and others
Customers from PostHog, Segment, Amplitude
+
and others
Has Userlens SDK
+
and others
Backed by
Your partner in Customer Success
Product analytics, account intelligence, and adaptive benchmarks — finally in one place. So your CS team leads every conversation instead of reacting.
Account intelligence that works while your team sleeps
Account intelligence that works while your team sleeps
Account intelligence that works while your team sleeps
Userlens watches every account in your book, learns what good looks like, and tells your team where to focus.
Acme LLC's usage down
for Reports
2m ago
50%
Starting deep research...
ALWAYS ON
Proactive by nature
Userlens is always working — surfacing trends, signals, and changes that need your attention. Your team never has to go looking.
Learn more
Feature
Auto create
Gymshark
46%
Retail
76%
AI Agent
Gymshark's auto-create usage is
below the benchmark.
30%
ADAPTIVE INTELLIGENCE
Knows what good looks like
Userlens builds an understanding of what healthy adoption looks like across your customer base — and refines it as your data evolves. Every insight comes with context.
Learn more
ALWAYS ON
Proactive by nature
Userlens is always working — surfacing trends, signals, and changes that need your attention. Your team never has to go looking.
Learn more
ADAPTIVE INTELLIGENCE
Knows what good looks like
Userlens builds an understanding of what healthy adoption looks like across your customer base — and refines it as your data evolves. Every insight comes with context.
Learn more
ADAPTIVE INTELLIGENCE
Knows what good looks like
Userlens builds an understanding of what healthy adoption looks like across your customer base — and refines it as your data evolves. Every insight comes with context.
Learn more
ALWAYS ON
Proactive by nature
Userlens is always working — surfacing trends, signals, and changes that need your attention. Your team never has to go looking.
Learn more
“Userlens gives us more confidence in every decision. We finally have an instant and clear view of how thousands of accounts are using our product.”
“Userlens gives us more confidence in every decision. We finally have an instant and clear view of how thousands of accounts are using our product.”
“Userlens gives us more confidence in every decision. We finally have an instant and clear view of how thousands of accounts are using our product.”
Wijnand Meijer, CEO
TrueClicks
Read the story
Read the story
Read the story
Account
Notion
Canva
Figma
Linear
Cursor
Stripe
Events triggered
D
W
D
W
D
W
D
W
D
W
D
W
DAU/MAU
89%
65%
52%
68%
18%
90%
Ticket close rate
96%
91%
74%
89%
45%
89%
ADOPTION ANALYTICS
See every account. Understand every signal.
See every account. Understand every signal.
See every account. Understand every signal.
Feature adoption, seat utilization, usage trends — all in one view, at the account level where CS actually works. No more pulling data from three tools to understand one customer.
Powerful and intuitive. For every CSM.
Powerful and intuitive. For every CSM.
Powerful and intuitive. For every CSM.
Deep product analytics your CS team can use without a data team in between.
Notion
Report created last 30d
1,117
+5.2%
MAU Ratio
31.4%
Onboarded
Add custom metric
CUSTOM ANALYTICS PROPERTIES
Track what matters to you
Create custom metrics by combining existing data. Define KPIs in plain language, track them per account, and spot changes instantly.
1,435
Users last 30d this week
+10.3%
from last week
Jan 15
432
HISTORICAL TREND TRACKING
See how anything changes
Track how any metric evolves across weeks and months. Click any data point to see the full history — spot drops before they become problems.
Compare mode
Feature
AI chat
Notion
Send prompt
Voice mode
Figma
Send prompt
Voice mode
VS
FEATURE USAGE COMPARISON
Compare anything, side by side
Toggle compare mode to see how different accounts or cohorts use the same features. Find adoption gaps in seconds, not spreadsheets.
“Userlens has fully integrated with our HubSpot. Many of our workflows are triggered based on the usage data that comes from Userlens.”
“Userlens has fully integrated with our HubSpot. Many of our workflows are triggered based on the usage data that comes from Userlens.”
“Userlens has fully integrated with our HubSpot. Many of our workflows are triggered based on the usage data that comes from Userlens.”
Max Hungenbach, RevOps Lead
Luminovo
Read the story
Read the story
Read the story
CONNECTED DATA
Plugs into what you already use
Plugs into what you already use
Connect your product analytics, CRM, and data warehouse in minutes. Userlens ingests data from Mixpanel, Amplitude, PostHog, Salesforce, HubSpot, Snowflake, and more — no new instrumentation, no engineering tickets.
Properties
Country
USA
City
Los Angeles
Name
Erica
Role
CEO
Trusted by teams that can't afford to guess
Trusted by teams that can't afford to guess
Userlens scales with your team — with the security, compliance, and hands-on support that enterprise CS orgs need.
Userlens scales with your team — with the security, compliance, and hands-on support that enterprise CS orgs need.
White-glove onboarding
Dedicated setup, hands-on training, and a team that gets you live fast — not a self-serve docs link and a good luck email.
Security & compliance
SOC 2 Type 2 (in progress) and GDPR compliant. Your customer data is handled with the rigor your security team expects.
GDPR
SSO & access control
Single sign-on and role-based permissions so the right people see the right data.
SLAs & data policies
Clear data handling policies and SLAs so your procurement team can move forward with confidence.
“There’s no shortage of user interaction data, the problem is seeing what actually matters. Userlens cuts through the noise and helps us choose the right battles to fight.”
“There’s no shortage of user interaction data, the problem is seeing what actually matters. Userlens cuts through the noise and helps us choose the right battles to fight.”
“There’s no shortage of user interaction data, the problem is seeing what actually matters. Userlens cuts through the noise and helps us choose the right battles to fight.”
Markku Vuorinen, Co-Founder
CUSTOMER STORIES
Companies like yours are turning product data into retention
View all
CUSTOMER STORIES
Companies like yours are turning product data into retention
View all
See what your CS team has been missing
See Userlens on your accounts — and give your CS team the intelligence they've been building spreadsheets to fake.
See what your CS team has been missing
See Userlens on your accounts — and give your CS team the intelligence they've been building spreadsheets to fake.
See what your CS team has been missing
See Userlens on your accounts — and give your CS team the intelligence they've been building spreadsheets to fake.
WHEN
Backed by
Your partner in Customer Success
Product analytics, account intelligence, and adaptive benchmarks — finally in one place. So your CS team leads every conversation instead of reacting.
Backed by
Customers from June
+
and others
Customers from
Pendo, Mixpanel, Amplitude
+
and others
Customers from PostHog
+
and others
CUSTOMER STORIES
Companies like yours are turning product data into retention
View all
CONNECTED DATA
Plugs into what you already use
Connect your product analytics, CRM, and data warehouse in minutes. Userlens ingests data from Mixpanel, Amplitude, PostHog, Salesforce, HubSpot, Snowflake, and more — no new instrumentation, no engineering tickets.
Trusted by teams that can't afford to guess
Userlens scales with your team — with the security, compliance, and hands-on support that enterprise CS orgs need.
White-glove onboarding
Dedicated setup, hands-on training, and a team that gets you live fast — not a self-serve docs link and a good luck email.
Security & compliance
SOC 2 Type 2 (in progress) and GDPR compliant. Your customer data is handled with the rigor your security team expects.
SSO & access control
Single sign-on and role-based permissions so the right people see the right data.
SLAs & data policies
Clear data handling policies and SLAs so your procurement team can move forward with confidence.
Resources
© All rights reserved. Userlens 2026
Resources
© All rights reserved. Userlens 2026
Resources
© All rights reserved. Userlens 2026